Shipping Info

Subscription Free Shipping
All orders within the continental United States that include a subscription item in your bag qualify for free shipping via UPS or DHL (depending on weight). At checkout, you will see the default “free shipping” option selected. If you need expedited shipping, select a different shipping method. Prices are calculated based on distance, weight, and carrier rates, and are shown in your bag and during checkout as an estimate in the order summary. Once you enter your shipping address during checkout, exact shipping charges are calculated and shown in the order summary.

Single Order Shipping
Any orders that do not include a subscription item in your bag do not qualify for free shipping. At checkout, simply select your desired shipping method. We offer fast, reliable and trackable shipping, and we understand that shipping rates can make or break your choice to order online. That is why we are committed to always finding you the least expensive and most efficient shipping options.
Prices are calculated based on distance, weight, and carrier rates. Once you enter your shipping address during checkout, exact shipping charges are calculated and shown in the order summary.

Delivery Options

Due to the COVID-19 pandemic and the safety protocols our warehouse staff must follow, order ship time has changed from next business day to 2 business days. We apologize for any delays and appreciate your patience and understanding while we keep our team members safe. 

Expected Delivery for Free Shipping Expected Delivery for Expedited Shipping
7-10 days
3-7 days

Please note:

  • This table serves as a guideline, and orders may arrive earlier or later than expected

  • Order process and ship dates do not account for holidays or inclement weather

 

International Shipments

International non-subscription orders are shipped directly from the United States. Healthycell is not responsible for customs fees or duties, and cannot guarantee customs clearance in a destination country outside the United States. Any shipments blocked by customs will be refunded only after they are returned by the customer and received by Healthycell in an undamaged condition, otherwise refunds will not be issued. 

International orders will be shipped using UPS. Prices are calculated based on distance, weight, and carrier rates, and are shown in your bag and during checkout as an estimate in the order summary. Once you enter your shipping address during checkout, exact shipping charges are calculated and shown in the order summary. 

 

Expected Delivery Date
5-14 business days later

 

Please note:

  • This table serves as a guideline, and may arrive earlier or later than expected

  • Order process and ship dates do not account for holidays or inclement weather

 

Tracking Shipments

Tracking numbers are automatically emailed once packages are shipped, and orders can be tracked on our website at healthycell.com/tracking.


Order Adjustments

Once the order is placed, the order can no longer be adjusted or canceled after 5 pm EST on that business day. 

 

If you have any questions please contact us at 800-975-9606 or support@healthycell.com.